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Refund & Exchange Policy

The returned goods/products will be checked with the receipt together and the goods should be in good condition. The packaging should also be in original condition in the original shipping container as received. If the goods / products have been used or damaged by the customer, there will not be any refund. Tribe Sdn Bhd (Trading as Fasatex) will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods / products, customers will receive their refund within 7 working days after the confirmation.

 

Please return your purchase to the following address:

TRIBE SDN BHD

No.11, Jalan BPP 5/3, Pusat Bandar Putra Permai,

43300 Seri Kembangan, Selangor Darul Ehsan.

 

Please contact us at info@fasatex.com.my or +6016-233 0005 if you have any questions or doubts.